1. How can I contact you?

You can contact us by sending an email to StudyLabs.help@gmail.com. We will respond to your inquiry as soon as possible.

2. Where are your products shipped from?

Our products are shipped directly from our suppliers located in various countries around the world. This allows us to offer a wide range of unique and innovative products at affordable prices.

3. Can I get a refund on my product?

Yes, we have a 30-day refund policy. If you are not satisfied with your purchase, you can request a return and refund within 30 days of receiving the item. Please contact us at StudyLabs.help@gmail.com to initiate the return process.

4. How long does it take to process a refund?

Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed within 10 business days and will be credited back to your original payment method. Please note that it may take additional time for your bank or credit card company to process the refund.

5. What items are not eligible for return?

Certain items are not eligible for return, including perishable goods, custom products, personal care goods, hazardous materials, flammable liquids, and gift cards. If you have any questions about the eligibility of your specific item, please contact us at StudyLabs.help@gmail.com.

6. Can I exchange my item for a different one?

Yes, if you would like to exchange your item for a different one, the fastest way is to return the item you have and make a separate purchase for the new item. Please contact us at StudyLabs.help@gmail.com to initiate the return and exchange process.

7. Do you offer international shipping?

Yes, we offer international shipping to most countries. However, please note that shipping times may vary depending on the destination. You can contact us at StudyLabs.help@gmail.com for more information about international shipping.

8. How can I track my order?

Once your order is shipped, we will provide you with a tracking number. You can use this tracking number to track the progress of your shipment. Please allow a few days for the tracking information to be updated.

9. What payment methods do you accept?

We accept various payment methods, including credit/debit cards and PayPal. You can choose your preferred payment method during the checkout process.

10. Are your products covered by a warranty?

Yes, our products are covered by a warranty. The duration and terms of the warranty may vary depending on the product. If you encounter any issues with your purchased item, please contact us at StudyLabs.help@gmail.com and we will assist you with the warranty process.